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Contact Us

For any queries or assistance, we are here to help. You can get in touch with us through the following contact channels

Here to assist you

We have a dedicated team of Student Success Managers & Program Advisors to assist you throughout your learning journey.

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Feel free to reach out to us through our customer support channels. We value your feedback and are committed to providing excellent customer care.

Types of Support
1.

For course-related / content-related support and queries, please submit your questions via respective communities within respective course(s), available at your study dashboard

2.

For technical support (cloud, portal access, lab access etc), please open ticket via JIRA

3.

For queries related to payments please go to our Direct deposit page. If you have questions regarding access after your payment, please open ticket via JIRA

4.

For queries related to Al Razzaq Program and/or Internship program, please open ticket via JIRA

Types of Channels
1.

Call: +1 604 373-7061

3.

Whatsapp: +1 647 680-0258

Process of Support
(ticket opening process of JIRA)

Ticket Image

Please Follow The Given Steps To Open Tickets

  • Sign in with your registered email address on Al Nafi Support Center then click Open Ticket, to open a ticket.
  • To open a ticket, sign in to Al Nafi Support Center if you aren’t already signed in.
  • Sign up at Al Nafi Support Center if you don't have an account at our Support Center.
  • On the dashboard of Al Nafi Support Center; Open a ticket, based on your requirement and issue.
  • To open a ticket, you can also call our support number: +92 304 1110400. Our support staff will assist you in opening a ticket or open it for you so that your issue is resolved as soon as possible.

Student Success Team

These officials will be available round the clock to make sure that your post-purchase service is as good as it can be. Got questions regarding the portal? Confused about how to study the course? This team has got you covered!

Zeeshan Mehr
Zeeshan MehrStudent Success Manager
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Mujtaba
MujtabaStudent Support Agent
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Ahsan
AhsanStudent Support Agent
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Salman Amjad
Salman AmjadStudent Support Agent
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Our Program Advisors

Unsure about what course is the best suited for you? Our Program Advisors will guide every step of the process and ensure that you enroll in the best possible program.

Feel free to reach out to us through our customer support channels. We value your feedback and are committed to providing excellent customer care.

Hamza Jamal Haider
Hamza Jamal HaiderLead Program Advisor
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Waqas Qasid
Waqas QasidProgram Advisor
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Saad Askari
Saad AskariProgram Advisor
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Haider Raza
Haider RazaProgram Advisor
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Saima Ambreen
Saima AmbreenProgram Advisor
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Ribal Shahid
Ribal ShahidProgram Advisor
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Wamiq Siddiqui
Wamiq SiddiquiProgram Advisor
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Shoaib Akhtar
Shoaib AkhtarProgram Advisor
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