General Inquiries
(Account Information, Course Information, General Questions, Feedback/Suggestions)
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Technical Support
(Access Issues, Login Issues, Performance Issues, Bug Reports, Feature Requests, Compatibility Issues, Configuration Issues)
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Courses Support
Content Availability, Labs Completion, Enrollment, Language, Other Course Issues
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Subscriptions Management
Plan Upgrade, Renewal Issues, Cancellation Requests, Access Issues, Billing Issues
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Payment Assistance
Payment Failure, Refund Requests, Incorrect Charges, Invoice Requests, Commission Issues
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Al Razzaq Program Support
Resume generation, Al Razzaq labs allocation and submission, Internship letter, Experience letter, Other queries related to Al Razzaq program
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Product Information
Program advice, Product trial questions, (others)
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Academic Assistance
EduQual Exam, Exam topic allocation, Academic policies, Other Academic queries
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Global Internship Queries
Inquiries regarding Internship Opportunities, Application Status, Program Details, Issue Resolution, Feedback
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Affiliates Support
Commission Inquiries, Payment Status, Program Information, Marketing Materials, Account Assistance
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