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Contact Us

For any queries or assistance, we are here to help. You can get in touch with us through the following contact channels

Support and Assistance Center

General Inquiries

(Account Information, Course Information, General Questions, Feedback/Suggestions)
Email us at: [email protected]

Technical Support

(Access Issues, Login Issues, Performance Issues, Bug Reports, Feature Requests, Compatibility Issues, Configuration Issues)
Email us at: [email protected]

Courses Support

Content Availability, Labs Completion, Enrollment, Language, Other Course Issues
Email us at: [email protected]

Subscriptions Management

Plan Upgrade, Renewal Issues, Cancellation Requests, Access Issues, Billing Issues
Email us at: [email protected]

Payment Assistance

Payment Failure, Refund Requests, Incorrect Charges, Invoice Requests, Commission Issues
Email us at: [email protected]

Al Razzaq Program Support

Resume generation, Al Razzaq labs allocation and submission, Internship letter, Experience letter, Other queries related to Al Razzaq program
Email us at: [email protected]

Product Information

Program advice, Product trial questions, (others)
Email us at: [email protected]

Academic Assistance

EduQual Exam, Exam topic allocation, Academic policies, Other Academic queries
Email us at: [email protected]

Global Internship Queries

Inquiries regarding Internship Opportunities, Application Status, Program Details, Issue Resolution, Feedback
Email us at: [email protected]

Affiliates Support

Commission Inquiries, Payment Status, Program Information, Marketing Materials, Account Assistance
Email us at: [email protected]

Submit Queries

Feel free to reach out to us through our customer support channels. Alternatively, students can use this form to send us their queries /complains directly through this form. We value your input and are committed to providing excellent customer care.

Support Channels

Call Us

For immediate assistance, call us at +1 604 373-7061

Live Chat

Click the Live Chat icon located at the bottom right corner of our website for real-time assistance.

Portal Communities (For AlNafi Students)

Join our student discussions and find course-related support on the AlNafi Portal Communities.

Discord Community (For Al Nafi Students)

Engage with us and the Al Nafi Student community on our Discord Channel.

Here to assist you

We have a dedicated team of Student Success Managers & Program Advisors to assist you throughout your learning journey.

Our Program Advisors

Unsure about what course is the best suited for you? Our Program Advisors will guide every step of the process and ensure that you enroll in the best possible program.

Zeeshan Mehr
Zeeshan MehrSenior Support Manager
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Ahsan Ali
Ahsan AliTechnical Support Manager
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Salman Amjad
Salman AmjadStudent Support Agent
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Student Success Team

These officials will be available round the clock to make sure that your post-purchase service is as good as it can be. Got questions regarding the portal? Confused about how to study the course? This team has got you covered!

Feel free to reach out to us through our customer support channels. We value your feedback and are committed to providing excellent customer care.

Waqas Qasid
Waqas QasidProgram Advisor
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Saad Askari
Saad AskariSales & Support Manager
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Haider Raza
Haider RazaAcademy Department
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Ribal Shahid
Ribal ShahidSenior Program Advisor
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Toqir Iqbal
Toqir IqbalSenior Sales & Support Manager
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Arham Sheikh
Arham Sheikh Sales & Support Manager
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Muhammad Shujat
Muhammad Shujat Program Advisor
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Abdul Haseeb
Abdul HaseebProgram Advisor
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Shaheryar Rasheed
Shaheryar Rasheed Program Advisor
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