Terms & Conditions
  • Courses, Certificates And Diplomas - Terms And Conditions
  • EduQual Diplomas Assessments - Terms and Conditions
  • Money Back Guarantee - Terms & Conditions
  • Al Razzaq Program - Terms & Conditions
  • Affiliate Program - Terms & Conditions

Terms And Conditions For Courses, Certificates And Diplomas

Terms & Conditions

Terms And Conditions For Courses, Certificates And Diplomas 

  1. The Certificates we are offering are based on one-off, yearly, half-yearly, quarterly, and monthly fees and access will be given for the same duration for which the fees have been made.
  2. Users who paid one-off or yearly fees will get access to the full content of the course.
  3. Users paid half-yearly, quarterly, or monthly fees will get access to the course content as per the drip schedule defined in our LMS.
  4. The individual/short courses we are offering are only on a yearly fee basis and the user will get one year access to the content.
  5. Renewal is not automatic and the user has to renew his access by himself, however, we will remind him/her before the date of their renewal.
  6. Pakistani nationals residing in Pakistan will pay their fees in PKR
  7. Any other user who resides outside of Pakistan will have to pay their fees in USD. We verify a user's resident country if that user has spent at least 9 months in a calendar year.
  8. A free trial of our demo courses is available for seven (7) days only. If not converted into paid membership during the trial period, your access to the portal will expire after 7 days.
  9. No ID sharing is allowed as every member is provided with their unique ID. Al Nafi Certificate(s) and/or EduQual certificate(s) will only be issued to the respective member whose ID is registered for the certificate/diploma.
  10. After registration the user name and email address cannot be changed.
  11. Once purchased, an individual/short course is not transferable into any other short course; However, the user can upgrade his membership to enrolling in any diploma or a certificate fee
  12. Any course/certificate/diploma we are selling on our website is not transferable to another person.
  13. A certificate of completion will be issued by us for all the courses/certificates/diplomas. These certificates are verifiable.
  14. Guidance on what courses to select and which direction to take is a part of the Customer Success Team. Apart from free seven day trial of the course/certificate/diploma a one on one discussion with a customer success manager can guide you through the whole process.Members are also directed to watch the recorded videos on our portal.
  15. Buying our Math Blocks will allow a given person to access Maths videos for a particular grade of his choice from Grade KG2 till Grade 8th for one year. Renewal will be required after one year.
  16. Anyone who is caught violating our T&Cs by the Machine Learning Monitoring System will be banned for 12 months. 

Terms and conditions for EduQual diplomas 

  1. There is no formal prerequisite for learners who want to study any Level of EduQual Diploma.
  2. Diplomas above EduQual Level 3 will have all the contents of EduQual Level 3 diploma similarly an EduQual Level 5 Diploma will have all the contents of EduQual Level 3 and 4 course contents and so on. This is done so that our learners are enabled and develop a more comprehensive understanding of emerging sciences and increase their employability with diversified knowledge.
  3. Learners who are studying an EduQual diploma will have to pay an examination fee as tabulated below.


Examination fee (£)

Diploma in Cloud Cyber Security (EduQual Level 3)


Diploma in DevOps and Cloud Advancement (EduQual Level 4)


Diploma in SysOps and Cloud Advancement (EduQual Level 4)


Diploma in Artificial Intelligence Advancement (EduQual Level 4)


Diploma in DevSysOps Engineering (EduQual Level 5)


Diploma in Artificial Intelligence Operations (EduQual Level 6)



  1. Learners will be required to pay the amount that is equal to the value of GBP (Great British Pound), and they should consult the current currency conversion rate to determine the amount in their local currency.
  2. A learner who pays the fee for an EduQual exam will have 18 months time to appear for the examination of that respective diploma.
  3. New learners must pay all examination fees of that respective diploma as soon as they are enrolled. Learners who are currently studying any certificate can apply for a respective diploma by paying the examination fee of that respective diploma.
  4. Learners who successfully complete the courses and assessments of that respective EduQual Diploma will be awarded a certificate by EduQual.
  5. Learners must provide accurate and up-to-date information during the application process as that information will be shared with the EduQual for awarding a certificate.
  6. Learners who paid full or yearly fees will get access to the full course contents of the diploma.
  7. Learners who paid half-yearly, quarterly, or monthly fees will get access to the course contents of the diploma as per the drip schedule defined in our LMS.
  8. Learners are responsible for ensuring that they have the necessary technology and resources to participate in the diploma.

Access to course content

  1. Diploma RQF Level 5 Students: Students who pay the 12-month fee in full will receive an additional 3 months of access immediately, totaling 15 months. For those on a half-yearly plan, the 3 months extra access is granted once the second 6-month payment is made. Similarly, quarterly and monthly payers will receive 3 months extra access after completing payments for the remaining periods of their plan (completing 12 months fee).

  2. Diploma RQF Level 6 Students: Students who pay the 12-month fee in full will receive an additional 6 months of access immediately, totaling 18 months. For those on a half-yearly plan, the 6 months extra access is granted once the second 6-month payment is made. Similarly, quarterly and monthly payers will receive 6 months extra access after completing payments for the remaining period (completing 12 months fee).

  3. Other EduQual Diplomas: Access to content for all other EduQual diplomas excluding RQF Level 5 and 6 is limited to 12 months.

Terms and Conditions for Certificates in Short Courses, Advanced Certificates, and EduQual Diplomas

  1. Certificate for Short Courses:

Learners enrolled in short courses will receive a certificate of completion solely from Al Nafi.

  1. Internship Experience Letter for Diploma and Advanced Certificate:

Learners registered for a diploma or an advanced certificate who do not opt for the EduQual examination must engage in project work and assessments at the corresponding internship level to obtain an internship experience letter from Al Nafi.

  1. Certificate from EduQual for Completing Diploma and Internship Program:

Learners who pay the EduQual examination fee and successfully complete all coursework and assessments associated with diplomas and the internship program will be awarded a certificate by EduQual.

  1. No Course-Specific Certificates within Diplomas or Advanced Certificates:

Please note that we do not issue certificates for individual courses within any diploma(s) or advanced certificates upon the completion of each course in those programs.

Assessments For all EduQual Level Diplomas 

  1. The learner must appear for the exam within 18 months after registration with Al Nafi. If they don't appear for the exam within 2 years they have to again submit the examination fees.
  2. Learners who have registered for a higher EduQual diploma have an option to give the exam(s) at a lower diploma level. For example, learners enrolled in the EduQual level 4 Diploma may choose to give an optional EduQual level 3 Diploma exam, However for a learner studying EduQual level 4 diploma do not necessarily have to pay for the EduQual level 3 exam to get an EduQual Level 4 certificate.This is applicable for EduQual Level Diplomas
  3. Learners must submit all assessments and coursework on time and to the required standard as per the diploma.
  4. Learners must follow the guidelines for academic integrity and avoid plagiarism or other forms of academic misconduct.
  5. Learners must attend all required live classes and complete all types of assessments and coursework on time.
  6. Assessment Formats
    1. ○ All customised courses in the diploma will include multiple-choice questions (MCQs) as part of the assessment.
    2. ○ There will be a comprehensive oral presentation covering the material from all core courses in that respective diploma.
  7. Assessment Guidelines
    1. ○ Learners must follow the guidelines for each type of assessment as provided by Al Nafi in the specific assessment.
    2. ○ Learners must complete all assessments honestly and to the best of their ability.
    3. ○ Learners are responsible for ensuring that their work is original and not plagiarised from any other source.
  8. Assessment Grading
    1. ○ The grading system for each type of assessment will be clearly explained in the course materials.
    2. ○ Learners will be provided with feedback on their assessments and opportunities for improvement.
    3. ○ The final grade for each course will be based on a combination of both Mcqs and Oral assessments.
  9. Oral Presentations/Interviews
    1. ○ Learners will be assessed on their ability to communicate effectively and demonstrate subject knowledge during oral presentations or interviews.
    2. ○ The format and guidelines for oral presentations or interviews will be provided in the Learning Management System and Website.
    3. ○ Learners must prepare and rehearse their presentations or interviews to ensure they meet the required standard.
  10. Al Nafi reserves the right to investigate and take action in cases of academic misconduct, including plagiarism or cheating.
  11. Learners who engage in academic misconduct may be subject to penalties, including a failing grade or expulsion from the diploma program.
  12. Changes to Assessment Guidelines
    1. ○ Al Nafi reserves the right to modify the assessment guidelines at any time.
    2. ○ Learners will be notified of any changes to the assessment guidelines via email or other communication channels.
    3. ○ Learners who do not agree to the modified assessment guidelines must inform support and may be subject to different assessment guidelines or cancellation of enrollment.

Terms And Conditions for Transferring from one course to another. 

  1. Transfer is only possible in our Advanced Certificates
  2. You can only transfer your registration from a Lower level diploma to a higher level diploma, for example you can upgrade your membership from EduQual Level 3 to EduQual Level 4 by paying a difference of the amount and same goes for a certificate advancing to an advanced certificate.
  3. If you are registered in any diploma/certificate and would like to transfer to another diploma/certificate the amount you have already paid for will be adjusted on a pro-rata basis.

Terms And Conditions For Legacy CAT. WAT Students / Subscribers

  1. Legacy students, defined as those who registered before January 2023 in our EduQual endorsed or non-endorsed diploma and advancement track programs,
  2. Legacy Subscribers will be charged with our old fee structure as long as they keep paying their subscription regularly.
  3. To get access to the old fee structure, you must renew your subscription within 7 days of your expiry.
  4. Your access will be granted from the date you will renew your subscription till the original date of your subscription cycle (For example, if your monthly subscription cycle started on the 1st of any month. Upon renewal on any date of next month, you will be granted access till the 1st of Every Month).
  5. In case of failure in renewing your subscription after 7 days, your subscription will be renewed according to the new fee structure.
  6. In case you fail to renew your subscription due to genuine reasons, please feel free to write to the support team and your application will be given due consideration.

Terms And Conditions For Monthly Subscribers

  1. The Monthly Subscribers are those who avail subscriptions on a monthly basis.
  2. Monthly subscribers will get the content of the course as per the drip Schedule available on the portal.
  3. Monthly subscribers will get access to Labs as per the schedule available on the portal and website. 

Refund Policy:

  1. We want you to be fully satisfied before purchasing any course or track on our website, that’s why we have a seven (7) days trial completely free for all the courses and Certificates available on our website.
  2. Generally, there is no refund available as we are offering a seven (7) days free trial for those who want to try and experience our content and portal.
  3. However, there may be some special grounds on which a user may require a refund, in that case, you need to contact [email protected] where you need to explain why you are eligible for a refund.
  4. We reserve the right to deny refund requests in cases where we believe the refund request is not genuine because of the following (including but not limited to)
    1. A significant portion of the course has been consumed by the user.
    2. Multiple refund requests have been initiated by the same user.
    3. Users who have their account reported or banned and the access has been disabled due to violation of our terms and conditions.

Timeline for Hands-on Labs Access

  1. The following is a detailed explanation of the lab access timeline for students of Al Nafi:
    1. Vulnerability Assessment (VA) labs will be available to students after the fourth (4th) monthly payment.
    2. Web Application labs will be available after the seventh (7th) monthly payment.
    3. Web Security Testing Guide (WSTG) labs will be available after the twelfth (12th) monthly payment.
    4. Network Penetration Testing labs will be available after the eleventh (11th) monthly payment.
    5. Labs related to Diplomas / Advanced Certificates such as DevOps, Blockchain and Artificial Intelligence will be available after the tenth (10th) monthly payment.
    6. Hands-on labs, where applicable, will be accompanied by containers for students to practise the labs taught.
    7. It's important to note that this access timeline is subject to change at the sole discretion of Al Nafi without prior notice.
    8. All Cloud (AWS) custom labs that are part of any of our Diplomas / Advanced Certificates will be accessible after the tenth (10th) monthly payment is received.

Terms and Conditions - Al Nafi Internship Program:

Eligibility Criteria:

  1. Students currently or previously enrolled in any diploma program or non-endorsed Advanced Certificates mentioned on our website are eligible.
  2. Legacy students (registered for endorsed programs) whose membership expired between January 2019 and May 2023 are eligible.
  3. All short courses students, except those who have studied CODS, are not eligible for the internship program.


  1. The internship program lasts for a minimum of 3 months or as long as the student's membership remains active.
  2. The internship is unpaid.

Internship Nature:

  • Although unpaid, students who meet the requirements can apply for full-time or part-time positions within Al Nafi or other companies worldwide.

Internship Format:

  • The internship is conducted virtually and remotely.

Applying for Internship :

  1. Students need to visit Al Nafi's internship page ( https://alnafi.com/internship ) and access the internship section to apply.
  2. Verification of student status will be done for the progress of diploma/certificate completion.

Onboarding Process:

  1. Interns will go through an orientation process to familiarise themselves with the company's culture and policies.
  2. Job training will be provided to understand the company's software, policies, and their specific role.
  3. For learners with active enrollments Emotional intelligence course, Emotional Quotient assessment, HR training course, Internship Live Classes and MCQs will be provided.

Evaluation and Feedback:

  1. Performance assessment will be based on task completion, attendance, and contributions to the company.
  2. Regular feedback and a written evaluation will be provided upon completion of the program.

Intellectual Property Rights:

  • Interns must sign documentation granting intellectual property rights to the company for their work during the program.

Training Pathways:

  1. Interns start with the Level 3 Diploma as a foundational training prerequisite.
  2. Advancement to higher levels (4, 5, 6, and 7) is based on enrollment in corresponding programs.
  3. Interns can only engage in projects related to their enrolled diploma level.

 Termination of Internship

  • Al Nafi reserves the right to terminate the internship of any student who fails to comply with the program's terms and conditions, breaches confidentiality, engages in unethical conduct, or fails to meet performance expectations. In such cases, the intern will be notified and provided with a clear explanation of the reasons for termination.


  • The information provided in these terms and conditions is subject to change at the discretion of Al Nafi. It is the responsibility of the intern to stay updated on any modifications or updates to the program's requirements and guidelines.
  • By participating in the internship program, interns acknowledge that they have read, understood, and agreed to abide by the terms and conditions outlined above.

Terms & Conditions For Affiliate System 

1. Eligibility:

To be eligible to participate in our affiliate program, you must be at least 18 years old and have a website, blog, or social media account with a significant following in a related niche.

2. Program Details:

Our affiliate program allows you to earn a commission by promoting our products or services to your audience. You will receive a unique affiliate link or code that you can share with your followers. When someone clicks on your link or uses your code to make a purchase, you will earn a commission.

3. Commission Structure:

Al Nafi offers an 5% flat commission on mature sales and a 2% commission on renewal and Easy Study Program sales.

4. Tracking cookies for affiliate commissions:

To earn affiliate commissions, you need people to click through your link and buy a product from Al Nafi. There will be tracking cookies in place, so Al Nafi will be able to see that the sale originated from your link.

5. 45-day cookie duration in affiliate program:

In our affiliate program, this cookie will last for 45 days. So if a customer clicks your link and then ends up making a purchase several days later, you will still get credited with the sale.

6. Real-time affiliate dashboard:

A dashboard for affiliates where they can see their leads, conversions and commission earned in real time.

7. Leads button for affiliate contact details:

Through the Leads button, Affiliate will be able to see the contact details of user who has visited Al Nafi website through his affiliate link Affiliate can contact the user and pursue them to buy a product.

8. 45-day window for commission claims:

Affiliates will have 45 days to convert leads into sales to claim their commission. After 45 days Al Nafi will distribute those leads to their internal sales team. If the lead is converted into sale after 45 days the commission will equally be distributed among the affiliate and the internal sales team member to whom the lead has been assigned.

9. Redistribution of leads to sales team:

If the lead is converted into sale after 45 days then there will be no commission provided to the Affiliate.

10. No commission for sales after 45 days:

If those leads are not converted within 45 days then it would be transferred to the sales team.

11. Weekly affiliate newsletter and live sessions:

Weekly newsletter for affiliates, should have details of anything new coming up, announcements, any upcoming event, articles, blogs etc. Live sessions for affiliates on a bimonthly basis. Also a space on our drive for the posts and adverts.

12. Exclusion of self-buy course commissions:

Commissions are not granted for self-buy courses by affiliates

13. Payment:

Earned Commission will be paid within 30 days of the date of sale maturity. The minimum payout threshold is PKR 5000 (USD 50 for overseas affiliates). If your commission earnings are below PKR 5000 (USD 50 for overseas affiliates) for a given month, your earnings will be rolled over to the following month.

14. Payment Terms and Taxation Policies for Services:

All payments are exclusive of any withholding tax and any service tax, VAT, Sales Tax and/or any other applicable taxes levied by the government or appropriate authority on the Services from time to time, which shall be charged / deducted in addition if applicable. We reserve the right to deduct/ claw back for any sale return from affiliate's future payouts.

15. Termination:

We reserve the right to terminate your participation in our affiliate program at any time and for any reason, without prior notice. You may also terminate your participation in the program at any time by notifying us in writing.

16. Prohibited Activities:

You may not engage in any activity that may be considered fraudulent, deceptive, or harmful to our brand. This includes, but is not limited to, using unethical marketing tactics, spamming, or engaging in any illegal activities.

17. Intellectual Property:

You may use our logos, trademarks, and other intellectual property only for the purpose of promoting our products or services. You may not modify or alter any of our intellectual property in any way.

18. Indemnification:

You agree to indemnify, defend, and hold us harmless from any claims, damages, or losses arising out of your participation in our affiliate program or your breach of these terms and conditions.

19. Governing Law:

These terms and conditions will be governed by and construed in accordance with the Governing law and jurisdiction is "Islamic Republic of Pakistan"

20. Modification:

We reserve the right to modify these terms and conditions at any time, without prior notice. Any modifications will be effective immediately upon posting on our website.

21. Digital Agreement and Acceptance of Terms and Conditions:

This agreement and T&Cs will be signed digitally at the time of registering by the affiliate. You acknowledge that you have read and understood these terms and conditions and agree to be bound by them.

22. For Al Nafi Employees

No employee is eligible for commission except sales and support team agents or executives. Managers and directors of sales as well as support are not eligible.